How 1st Class Window Tint collects, uses, and protects your information when you visit our website, request a quote, book an appointment, or visit our shop.

 

Effective date: November 14, 2026 — Last updated: November 14, 2026

Applies to: 1stclasswindowtint.com and our shop services

 

THE SHORT VERSION

We collect only the information we need to quote, schedule, and complete your window tint, paint protection film, wrap, residential, commercial, or training service — and to communicate with you about it. We do not sell your personal information. We share it only with the service providers who help us run the business, or when the law requires it. You can ask us at any time what we hold about you, and ask us to correct or delete it.

 

01 Who we are

1st Class Window Tint is a window tint shop located at 5720 Bandera Rd, Unit 8, San Antonio, TX 78238. We provide automotive window tint, residential and commercial window tint, paint protection film (PPF), vehicle wrap, and window tint training services. In this policy, “we,” “us,” and “our” refer to 1st Class Window Tint. “You” refers to a website visitor, customer, or anyone who contacts us. This policy covers our website at 1stclasswindowtint.com, our online booking and quote forms, our shop's chat and messaging channels, and in-person service at our shop.

 

02 Information we collect

We collect information in three ways: information you give us, information collected automatically when you use our website, and information from third-party platforms you use to reach us.

 

Information you provide

• Contact details — your name, phone number, and email address when you request a quote, book an appointment, send us a message, or apply for a job or training.

• Vehicle and service details — vehicle year, make, and model, the service you are interested in, appointment date and time, and notes about the work requested.

• Property details — for residential and commercial tint, the address where the work will be performed and details about the windows or glass involved.

• Payment information — when you pay or leave a deposit, payment is processed by our payment provider. We receive confirmation of payment and limited details (such as amount and last digits); we do not store full card numbers ourselves.

• Communications — messages you send us through our website chat, email, phone, text message, and social or marketplace platforms, including any photos you share of your vehicle or windows.

• Warranty and service records — records of work performed on your vehicle or property, which we keep so we can honor warranty coverage and service history.

 

Information collected automatically

• Device and usage data — IP address, browser type, device type, pages visited, time spent on pages, and referring website, collected through cookies and similar technologies (see Section 6).

• Approximate location — general location inferred from your IP address, used to understand where our website visitors are coming from. We do not track your precise location.

 

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account credentials, or health information through our website or booking channels. Please do not send information of that kind to us through chat, email, or forms.

 

03 How we use your information

We use your information only for the purposes it was provided, including to:

• Respond to quote requests, questions, and messages

• Schedule, confirm, remind you about, and manage appointments

• Provide the tint, PPF, wrap, residential, commercial, or training service you requested

• Take deposits and payments, and send receipts and invoices

• Maintain service and warranty records, and handle warranty claims

• Ask for a review or feedback after a completed job, where permitted

• Send occasional updates about our services, specials, or shop news — only where you have agreed to receive them, and always with a way to opt out

• Operate, secure, and improve our website and customer experience

• Comply with legal, tax, and accounting obligations, and protect against fraud or misuse

 

We do not use your information for automated decisions that produce legal or similarly significant effects, and we do not build profiles of you for sale to anyone.

 

04 Calls, texts & messaging

When you provide your phone number — for example, when requesting a quote or booking — you agree that we may call or text you about that request, your appointment, and your service, including appointment confirmations and reminders. We do not sell or share phone numbers or text-messaging consent with third parties for their own marketing. Message and data rates may apply depending on your carrier and plan. To stop text messages, reply STOP to any text from us. For help, reply HELP or contact us using the details in Section 13. Opting out of texts does not affect service calls or emails about an active appointment or warranty matter. Calls may be handled with the help of phone, messaging, and AI-assisted answering or scheduling tools provided by our service providers, so that inquiries are not missed when the shop is busy or closed. Where a call is recorded or transcribed by one of those tools, it is used only to handle your request, schedule service, and maintain accurate records.

 

05 How we share information

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers — companies that help us run the business, such as our website and booking platform, payment processors, customer messaging and phone providers, review platforms, and website analytics providers. They may use your information only to provide their service to us.

• Platforms you contact us through — if you reach us through Google, Facebook, Instagram, Yelp, or a marketplace, that platform's own privacy policy also applies to information you share there.

• Legal and safety reasons — if required by law, court order, or legal process; to protect our rights, property, or safety, or the rights and safety of our customers and others; or to detect and prevent fraud.

• Business transfers — if the business is sold or transferred, customer records relevant to ongoing service and warranties may transfer with it, subject to this policy.

 

06 Cookies & website analytics

Our website and the platforms it runs on may use cookies and similar technologies to keep the site working, remember basic preferences, understand how visitors use the site, and measure the effectiveness of our advertising.

• Essential cookies — required for the site and booking features to function.

• Analytics cookies — help us understand page visits and traffic sources in aggregate.

• Advertising cookies — may be set by advertising platforms (such as Google or Meta) to measure campaigns and show relevant ads.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website or booking flow work. Where a “Do Not Track” signal is sent by your browser, our website responds in line with the capabilities of the platform it runs on.

 

07 How long we keep information

We keep personal information only as long as reasonably needed for the purposes described in this policy. Contact and inquiry records are kept while they are relevant to providing quotes and service. Service, payment, and warranty records are kept longer, as needed to honor warranty coverage and to meet tax, accounting, and legal record-keeping requirements. When information is no longer needed, we delete it or remove identifying details from it.

 

08 How we protect information

We use reasonable administrative and technical safeguards appropriate for a business of our size, including using established platforms for our website, booking, messaging, and payments, and limiting access to customer information to the people who need it to do their work. Payments are processed by payment providers over encrypted connections; we do not store full payment card numbers. No system can be guaranteed completely secure. If you believe your information with us has been compromised, please contact us promptly using the details in Section 13.

 

09 Your choices & rights

You are in control of your information. You may:

• Access — ask what personal information we hold about you

• Correct — ask us to fix information that is inaccurate or incomplete

• Delete — ask us to delete your personal information, subject to records we must keep for warranty, tax, or legal reasons

• Opt out of marketing — unsubscribe from marketing emails, reply STOP to marketing texts, or simply ask us, and we will stop

• Limit communications — tell us your preferred way to be contacted

To make any of these requests, contact us using the details in Section 13. We will respond within a reasonable time and may need to verify your identity — for example, by confirming the phone number or email address on the record — before completing a request. We will not discriminate against you for exercising these choices. Texas residents have rights under the Texas Data Privacy and Security Act regarding access to, correction of, and deletion of personal data, and opting out of certain uses. The requests above cover those rights; if we decline a request, you may contact us again to appeal that decision, and we will explain the outcome.

 

10 Children's privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

 

11 Third-party links & services

Our website and pages may link to or embed third-party services — for example, maps, review sites, social media, and video. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policy of any third-party site or service you use.

 

12 Changes to this policy

We may update this policy from time to time, for example when our services or the platforms we use change. When we do, we will post the updated policy on this page and revise the “Last updated” date at the top. Significant changes will be highlighted on this page. Your continued use of our website or services after an update takes effect means you accept the updated policy.

 

13 Contact us

If you have a question about this policy or your information, or you want to make a request under Section 9, contact us:

1st Class Window Tint

We aim to respond to privacy questions and requests promptly, during normal shop hours.

Visit: 5720 Bandera Rd, Unit 8, San Antonio, TX 78238

Email: 1stclasswindowtintsa@gmail.com

Website: 1stclasswindowtint.com